In recent years, a confluence of factors has driven premiums higher and made obtaining adequate cover more challenging. Let’s delve into the reasons behind these challenges, what this means for property owners, and how the sector can navigate this evolving landscape.
What’s Driving Premium Increases?
The rising cost of strata insurance can be attributed to several key factors:
- Natural Disasters and Climate Change
Extreme weather events, such as cyclones, floods, and bushfires, are occurring with greater frequency and intensity. Insurers are grappling with increased claims, particularly in high-risk regions, which has led to a rise in premiums to offset these costs. - Building Valuations
Escalating construction costs and inflation have significantly increased building replacement values. This, in turn, raises the sums insured, pushing premiums higher. - Reinsurance Costs
Reinsurance is the insurance that insurers purchase to protect themselves from significant claims. The global reinsurance market has been under pressure due to catastrophic events worldwide, increasing costs for insurers and, by extension, policyholders. - Strata-Specific Risks
Factors like ageing buildings, deferred maintenance, and the complexity of strata ownership structures can elevate risks and, consequently, premiums. - Building Defects
Building defects such as structural integrity issues, waterproofing, faulty pipes and inadequate fire protection continue to be major concerns for Owners and Insurers alike resulting in significant losses and need for rectification and repairs.
Why Are Some Properties Struggling to Secure Cover?
Securing insurance has become increasingly challenging for properties in disaster-prone areas or those with adverse claims history and major defects. Insurers are cautious about underwriting policies for high-risk properties, and some are exiting the strata market altogether. This has led to reduced competition and limited options for many strata communities.
Impact on Strata Communities
Higher premiums and limited availability don’t just strain budgets—they can also impact the long-term financial health of strata communities. These challenges may lead to:
- Increased levies for property owners to cover premium hikes.
- Difficulties in meeting legal obligations to maintain adequate insurance.
- Financial stress for owners in areas already grappling with high living costs.
Navigating the Current Landscape
While the challenges are significant, there are strategies to help strata communities manage affordability and availability concerns:
- Engage an Insurance Specialist
Working with an experienced insurance broker can help strata communities understand their risk profile and access tailored solutions. Brokers can also provide guidance on risk mitigation strategies to improve insurability. - Proactive Risk Management
Regular building maintenance, risk assessments, and implementing measures to reduce hazards (e.g., fire safety upgrades, flood-proofing) can demonstrate to insurers that the property is a lower risk. - Explore Alternative Markets
In some cases, strata communities may benefit from exploring specialised or alternative insurance markets that cater to high-risk properties. - Plan for Rising Costs
Building premium increases into strata budgets and educating owners about the market challenges can ease the financial burden and create a more resilient community. - Building Valuations
Incorporate a routine building valuation reassessment in your regular budgeting process, with an aim to conduct a certified Insurance Replacement Valuation, at least every 3 years. Building valuations ensure the property is adequately protected, taking into account costs such as removal of debris, professional fees and escalation of costs over the reconstruction period.
The Road Ahead
Strata insurance will remain a cornerstone of protecting strata properties, but its affordability and accessibility will require ongoing attention. Industry collaboration, regulatory review, and a proactive approach from strata communities are essential to ensuring long-term sustainability in this critical sector.
At its core, the issue is about more than just insurance—it’s about safeguarding homes, investments, and communities. By understanding the current challenges and taking proactive steps, strata communities can navigate these turbulent times with confidence.
Disclaimer:
KBI PTY LTD is an Authorised Representative (450152) of KBI Group Pty Ltd (ABN 56 167 437 121, AFSL 494792). Any advice in this article is general in nature and does not take your personal circumstances into account. When considering the purchase of an insurance policy, you should consider whether the advice is suitable for you and your personal circumstances. Before you make any decision about whether to acquire a certain product, you should obtain and read the KBI Financial Services Guide and relevant product disclosure statement.
The term ‘Combustible Cladding’ has been mentioned a lot in the property industry over the last 12-18 months, and rightly so. The last 2 decades has seen major building fires around the world, with occurrences directly related to Aluminum Composite Panels (ACP) hitting double figures.
The incident responsible for prompting immediate global action was the horrendous incident in June 2017 at Grenfell Tower in London, which nobody hopes to ever see again. 71 people lost their lives that night and countless more families have been impacted by the event; several who are still seeking some form of closure. The public enquiry (The UK’s largest) is set to run into 2020 and around 15 households are still living in hotels over a year after the events occurred. | The UK now faces a £1bn bill for recladding over 310 residential towers, with the central government agreeing to pay £400m towards this bill. In a landmark decision, one insurer has agreed to pay between £25-40m to replace flammable cladding with compliant materials at one London tower – this was influenced by the National House Building Council (NHBC) providing a 10-year warranty for homeowners.
Further to the above, it is becoming increasingly important for Builders, Developers, Strata & Property Managers, Tenants and all parties involved to be well educated in these ongoing Cladding issues. |
What is Aluminium Composite Panels (ACP)?
Aluminium Composite Panels (ACP) are essentially external panels consisting of two aluminium skins, with an insulating core placed between them. | They can be used to prevent wind and rain from entering a building, provide some (limited) form of sound and thermal insulation and are often used to aesthetically improve a building – they do not provide any real structural qualities. |
(Source: Newsletter from Longitude Insurance Pty Ltd)
What are the different types of ACP and what are their uses?
There are several types of Aluminium Composite Panels, each with a different Fire Rating. | It’s crucial that the type of cladding present on a building is known by the parties involved, not only for its insurance program, but also for general safety and risk management. |
How do I know if my Building has a Combustible Cladding risk?
The Building Commission has been carrying out a national audit on all “high risk” high rise buildings (over 3 storeys and constructed in the last 10 years) with cladding attached. All potential Metro area “at risk” buildings were identified, and although the testing of the cladding and any remedial action has yet to commence, the initial audit found no buildings in which the use of ACP gave cause for concern. However, the regional area building audit is still ongoing.
The Building Commissioner will publish fortnightly updates on the audit and will report on the findings at the conclusion. | Status Update for Stratas: https://www.commerce.wa.gov.au/sites/default/files/atoms/files/private_buildings_-_state-wide_cladding_audit_status_0.pdf
Source: https://www.commerce.wa.gov.au/building-commission/state-wide-cladding-audit |
What happens to Buildings with high levels of combustible cladding – who foots the replacement bill?
This is a question without a definitive answer at present, as the scenarios can be very drawn out: the ongoing saga at Lacrosse Tower in Melbourne is a good example of this. Residents are still going through a legal dispute, pursuing the builder for cladding replacement costs following the severe fire in 2014. The apartment owners could expect a bill of up to $70,000 each if they are unsuccessful in their battle, which would be tough to swallow seeing they were not at fault. This has resulted in an ongoing $4.2 Billion class action on behalf of approximately 250,000 owners and residents of about 1,400 apartments.
Here in WA, an issue with builders is that so many have gone into receivership over the last few years. This leads to the question: what’s going to happen in this situation? Building defects are an ongoing cause for concern as to who is going to pay to rectify faults (leaking windows is a common one). In some cases, the strata sinking fund (the contingency fund all owners place money into) is being used to rectify defects – at a cost to owners. If insurers are not going to foot the bill regarding defects, then they are probably not going to replace millions of dollars’ worth of non-compliant material. | In Victoria, low interest, long term loans are being made available to impacted apartment owners (residential strata only) – a global first. Local authorities will guarantee this through their rate system and allow owners to pay back the replacement costs over a minimum period of 10 years. If they sell the property in the meantime, any outstanding costs will simply transfer over to the new owner.
All eyes will be on this system and perhaps we’ll see other States follow suit where an outcome does not fall in favour of owners. |
What is the Insurance industry’s take on all of this?
The situation in Australia regarding insurance payouts for replacement compliant materials is a little more complicated than the UK’s. In Australia it’s standard for insurers to include a Building Defect/Defective Materials exclusion in their wording. This means that any work required to remedy/replace defective work or materials will fall back onto the builders and developers; the insurers will not cover these costs.
As mentioned in the previous section, with so many WA builders going bust it’s a scenario without clear answers.
As a Building insurance policy comes up for renewal (6-8 weeks out), insurers are sending out questionnaires to the party managing the policy, asking to confirm whether cladding is attached to the insured building in question. If the response is yes, insurers typically want to know the type of cladding being used and the percentage attached to the building; the risk is assessed from there. | Buildings that do have some form of combustible cladding are still being provided insurance. Each insurer has their own internal risk assessment protocol which calculates the chances of a major event occurring and the high end $ value payout they could be facing. Insurers also consult (internal and external) fire protection professionals, including fire safety engineers, to evaluate the most critical exposures: safety to life and code compliance.
One major strata insurer told us that if the potential for a large loss is calculated to be anything over $10,000,000 they would consider not providing insurance terms at all – this may provide some perspective on the size of properties with cladding that insurers are still willing to insure. Premiums are set according to the residual risk of damage occurring – the higher the risk, the higher the premium.
The above tells you that each Building really is assessed on a case by case basis, as there are so many factors for insurers to consider. The more information the insurer can be given, the better chance you have of being offered favourable terms at renewal. |
Emerging technologies poised to replace Combustible Cladding:
Outside of the standard noncombustible cladding (FR/A1/A2) mentioned in the table above, there is a call for new ideas to help combat the chance of another Grenfell situation from happening again.
One revolutionary idea is to use expandable graphite in the construction of cladding: these coarse flakes (when treated with acid and heat) split apart and increase in volume by up to 300 times. The expandable graphite (when pressed into sheets) is already used for heat and fire protection in applications ranging from building materials to consumer electronics and fuel cells – cladding is certainly a realistic possibility. | However, global production of graphite is not even close to meeting demands yet, and diminishing supply and closures of mines in China (70% of the worlds supply) has not helped. China is one of the countries leading the way in the use of fire-retardant building materials (driven by the huge explosion at Tianjin Port in Dec 2015). They alone require 40 million tonnes of flame retardant building materials (of which only 5% will contain expandable graphite) and 2 millions tonnes of expandable graphite -more than 10 times the demand from the lithium ion battery industry as a whole. This illustrates how high the worldwide demand could be and the delays involved in the mass implementation of this new technology.
Multiple projects are underway in Africa to increase stocks of graphite, so while the technology is still in its infancy, companies and creative minds are striving to improve the safety of construction materials being used and take the recent tragic global events very seriously. |
International Events
The unforeseen consequences and disastrous impact of builders’ short-sightedness has recently been exposed through international media. The Grenfell Tower fire in London and the Torch Tower fire in Dubai (second incident in as many years) are both unfortunate examples of the dangers of using Combustible Cladding and Defective Building Materials in construction projects.
Newly installed cladding in the Grenfell Tower has been identified as a possible cause of the fire that has taken as many as 80 victims, if not more. Residents of Dubai’s Torch Tower were luckily able to escape in time and avoid harm, but this is the second time since 2015 that the tower has gone up in flames. The common fact with these two situations is that there were no methods implemented to correct the issues with their external cladding. Whether this was caused by unawareness of the defects or the decision not to act on the issues, remains up for debate. | These examples bring humanity back into the forefront and shows the importance of not cutting corners in the building process.
(For further readings on these events, see the following articles: Grenfell Tower Fire; Torch Tower Fire.) |
Local Impacts
Australia is not immune to these situations, as shown in an article that KBI previously published detailing cladding issues at the Lacrosse high-rise in Melbourne. In this example, the Building Appeals Board decided that the cladding installed on the Lacrosse tower presented a severe fire threat and were ordered to be removed and replaced. This decision could result in a huge $8.6M bill placed on the apartment owners to avoid the disasters described above in London and Dubai. | The local impacts of these recent events are far-reaching, both in Perth and throughout the country. The WA government in particular have issued an audit of Perth buildings to evaluate their cladding in hopes of preventing a catastrophe like those we’ve seen world-wide. During the initial investigations by the WA Building Commission, it was found that a Leederville Apartment was constructed using cladding similar to that of the Grenfell Tower, forcing the commission to vastly expand its audit throughout WA to assist in the prevention of similar situations.
(See this article from ABC for further information on the local implications) |
Insurance Repercussions
These events have had an immediate effect on global insurance markets, as insurers have been put on notice for circumstances that could give rise to similar situations. As detailed in this article by EC3 Legal, a main point of focus for insurers is on combustible cladding. This defective material acts as an accelerant to a flame, increasing the rate and severity in which it spreads across a building, attributing to a heightened chance of a total loss.
Some key implications to watch for in the insurance market are outlined below:
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Details
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Implications (From 1 July 2017)
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Reason
The number of new mixed-use Strata buildings in development have led to amendments being made to this Act
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More Information
For more information, the Terrorism Insurance Amendment Regulations 2017 and previous regulation amendments please visit the ARPC Website. | If you have any further questions or would like to discuss any of the above, please do not hesitate the KBI Property Team at 08 6467 7999. |
This subject has hit headlines recently, as the owners of a high-rise in Melbourne have just been hit with a huge $8.6M bill. It was declared that the current cladding poses such a severe fire risk that the Building Appeals Board ordered it to be replaced and the 470 apartment owners responsible for the cost.
This scenario presses home the need to have a thorough and detailed building inspection carried out immediately post build; it can be a very difficult and drawn out process to have the builders or developers rectify this situation if left too late. Also, highlighted by this scenario is the importance of installing compliant materials from the beginning as insurers are typically not responsible for the cost of replacing non-compliant materials. | There are some insurers who carry out post build engineering risk assessments on larger properties, with the cost included in the insurance premium. This can help prevent an unfortunate situation like the one at Lacrosse Tower.
For more details about the Lacrosse tower issues, see The Age article below.
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Where coverage is present, insurance policies will normally respond to Flood claims where water has escaped or been released from a lake, creek, river, or a natural watercourse – but it is important to doublecheck the specifics within the policy document to ensure coverage is in place. | For an interesting take on flood insurance, check out this video. |
As pointed out in this article, buyers are adding ‘sustainability characteristics’ to the list of requirements when purchasing apartments. | Developers are catching onto this and are now including features such as electric vehicle charging points, communal bicycles for residents and even worm farms to keep the gardens in pristine condition. The introduction of solar tiles by Tesla has also had an important impact in reinforcing the boom in carbon neutral living. |
If this value is incorrect, it could cause issues in the event of a claim or loss.
It is common for owners to set this figure incorrectly, as they often use the building value of the property. The replacement cost of a building is usually greater than the building value as it is designed to consider various factors that may come into play if a loss occurs. These could include the costs of upgrading the building to current regulations after a loss, removing debris from the site so rebuilding can occur, and covering the loss of rental income incurred. To ensure all these costs are included and up to date, it is recommended that an Insurance Building Replacement Valuation be carried out by a qualified professional at least every 3 years. | The consequences of an incorrectly valued building on a Strata Policy are felt during a loss and the subsequent insurance claim. In the event of a loss, an insurance policy will typically only extend to cover up to the policy limits (not considering any subjectivities of the policy) and the owners will be on the hook for the remainder of the costs. This poses a risk directly to Strata Managers and the council members as owners could hold them directly responsible for the underinsured loss. This is a common scenario that can lead to lawsuits where building owners are seeking remuneration for the portion of the claim that goes unpaid by the insurance company.
The article below outlines what you must consider when setting the Building Sum Insured value.
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This concept allows the owners to take control of the development of their property, making important decisions amongst themselves.
This will be interesting to watch unfold as owners historically have issues deciding on even small matters. Having them work together on something so large and complex will be challenging, but could be an innovation in WA and a blueprint for the future of property development. | Read more about the Fremantle housing co-operative here. |
This service also provides an interactive portal where all parties concerned receive up to the minute status reports on how their claim is progressing. | Like the sound of this? Please get in touch to find out the full details. |