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Commercial Strata Insurance
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What Is Strata Insurance?
The foundation of a residential strata insurance or commercial strata insurance policy is based on covering the building and legal liability for strata corporations and their owners.
Traditionally this covers the owners from loss or property damage to the building and common contents as well as indemnifying the body corporate for sums they become legally liable to pay with respect to third party property damage and personal injury which occur at the premises or within Australia. Whether you are a strata manager, council member, or strata owner, it is important to protect your investments from the many risks affecting residential and commercial strata in Australia.
What Does a Commercial Strata Insurance Policy Include?
Loss of Rent/Accommodation
If a unit becomes uninhabitable following an insured event, to ensure income protection the owner can claim for loss of rent or alternative accommodation whilst the premises are unfit for occupancy due to property damage
Office Bearers Liability
This insurance cover protects the Body Corporate (which may include the Strata Manager acting on the committee’s behalf) against the liability and legal costs (up to the sum insured) where liability has arisen from an alleged or wrongful act, omission, or breach of duty (fraudulent acts are not insured under this section).
Voluntary Workers
This insures voluntary workers against bodily injury, inability to work, or death as a result of an accident which occurs while they are undertaking voluntary work for the strata company.
Machinery Breakdown
Provides protection against unforeseen physical destruction/damage to electrical, electronic and mechanical machinery and plant – also includes lifts, elevators and escalators.
Catastrophe Following a Catastrophic Event (e.g. Earthquake, Bush Fire, Tsunami, or Cyclone)
An additional sum can become available to assist in the escalating costs of the claim. The limit of insurance for this cover is usually either 15% or 30% of the building Sum Insured value.
Audit Costs/OHS Breaches
Covers professional costs in connection with the ATO and the Office of Business and Consumer Affairs as well as the legal expenses incurred in appealing against an improvement or prohibition notice brought under any workplace, occupational health, safety, or similar legislation.
Fidelity Guarantee Protection
An additional sum can become available to assist in the escalating costs of the claim. The limit of insurance covers up to either 15% or 30% of the Building Sum Insured value.
Lot Owners Improvements
This coverage is for fixtures and structural improvements installed or upgraded by Lot Owners for their exclusive use.
Workers Compensation
Indemnifies the Body Corporate for legal liability to their employees under workers compensation legislation. A good example of this being relevant: if a tradesman has an accident on a complex with no WC cover, the liability could fall back on the Strata.
Commercial Strata Insurance Considerations
Effective commercial strata insurance requires an understanding of essential policy elements and coverage options.
We’ve listed some key areas you might need to consider in your risk management strategy below:
Insurer to Value
To ensure a claim is fully paid by the insurer, it is important that the property is valued at its full replacement cost. We recommend having a professional insurance replacement cost valuation completed every 3 years to keep the value up to date
Contents Coverage
Common contents are covered through a Strata policy include:
Contents owned by the Strata Company
Such as common area furniture, paintings, poolside chairs, and gym equipment.
Lot Owners Improvements
For example fixtures or structural improvements installed by a lot owner for their use. These fixtures must be permanently attached or fixed to the building, becoming legally part of it. Floating Floors are generally not included in this section but can be included for an additional premium.
Personal Contents Not Covered Under a Strata Policy, Such As:
Tenant’s contents insurance
Tenants should purchase their own Renter’s Contents insurance policy to protect their personal belongings and liability whilst living in the unit.
Unit owners contents (owner-occupied)
Owner Occupiers should purchase a Contents policy to protect their personal belongings and liability whilst living in the unit.
Landlords contents
Whether the unit is being rented out for Commercial or Residential purposes, a Landlords policy will be necessary for this coverage. The Landlord policy insures the unit owner’s contents that the tenant is utilising (i.e. printer, fridge, furniture etc.) as well as Liability as a Landlord.
Benefits of a Landlord’s Policy
In addition to contents insurance protection, a landlords policy also provides protection against a tenant defaulting on rental payments, something the strata policy does not insure against.
A landlords policy will typically respond if;
- The tenant decides (for whatever reason) to no longer pay rent.
- Is evicted.
- Simply abandons the unit and lease.

Machinery Breakdown
Most policies automatically cover fusion of electrical motors under 5HP in the Insured Property section. Smaller strata complexes with small wall mounted AC units may not require this cover. Larger strata complexes with lifts, elevators, chillers, boilers, or any other large type of electronic or mechanical machinery are recommended to include Machinery Breakdown cover on their policy.
Cover for the insured machinery is usually subject to a current comprehensive maintenance agreement being in place. The effects of wear and tear, corrosion and poor maintenance will likely prevent the policy responding to any claims made under this section.

Differences in Strata & Landlords Policies
It’s essential to understand the differences between the policies to determine the right insurance for you.
We’ve listed some key differences below you’ll need to be aware of when deciding on the right insurance coverage. But rest assured, we’ll help you determine the right coverage for you.
Available in Strata Policies
Temporary Accommodation
The Strata policy will respond if the unit owner requires temporary accommodation following a loss, provided that the unit was owner occupied and the loss renders the unit uninhabitable.
Loss of Rent
The Strata insurance policy will respond, providing income protection if the unit owner suffers Loss of Rental Income following a loss, provided that the unit was tenanted and the loss renders the unit uninhabitable.
Available in Landlords Policies:
Rental Income Protection/Loss
If a tenant breaks their lease and leaves the unit, the Strata policy will not respond for any financial loss of the rental income.
Tenant Injury
The landlord may be liable for damages if their tenant is injured in the owner’s unit.
Landlords Contents
Coverage for Landlord’s contents that are in the unit for use by the tenant (e.g. White Goods) are available through a Landlords policy, as a Strata policy will not respond for this coverage.
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