Corporate Travel Insurance During COVID-19

Each insurer has released their own statements on specific dates that cover may be restricted, so we advise to contact your relevant service provider to confirm this on a case by case basis. We have included links to the insurers KBI commonly use for Corporate Travel policies:

• AHI Travel Insurance Statement
• AIG Travel Insurance Statement
• Chubb Travel Insurance Statement
• Liberty Specialty Markets Travel Insurance Statement

If a travel cancellation or disruption loss does occur, look to contact your travel agent or the airline (before submitting a claim) to seek a refund or make alternate travel plans based on existing bookings. If unsuccessful and you are still in a loss position, contact your insurance provider to submit a claim along with the original and amended itineraries, plus any supporting documentation to substantiate this loss.

As always, each claim will be considered on its merits considering the individual circumstances of the claim and the terms and conditions of the policy from all insurers.

Regarding existing policies, it might be advisable to renew this at a minimum premium for continuity of cover (which will have restricted cover) or if you are still undergoing certain travel (i.e. FIFO), then add the additional trips “mid-term” once restrictions have been lifted. We also recommend carefully considering your declared annual trip projections, as this will directly influence the renewal premium.

For the best or most relevant advice on any of the above, it is recommended to contact your insurance provider as each circumstance and policy might be very different.

• Smartraveller – Latest News and Updates for travellers

• Australian Government Department of Health – Coronavirus (COVID-19) advice for travellers